Planitherm online learning proves a hit with installers

Already, over 60 installers in 39 Network member companies have completed the training since launch and the numbers are growing.Of those 39 companies, 23 have now earned the scheme’s distinctive logo, meaning more than half of their installers have completed the training, and 14 of those have all of them trained.

“We are delighted to see how many installers are going with the initiative,” said Craig Dodsworth, Residential Market Manager for Planitherm. “It shows they not only take their skills seriously but, even more importantly, they realise that their customers do too. Consumers are growing increasingly aware of energy efficiency when choosing windows and our online training, backed by the logo, will give them further reassurance that they are entrusting the job to a competent and qualified installer.”

Planitherm Installer Network members are given coded access to the training module, where they are given a series of tutorial pages followed by a test of what they have learned. Participants must achieve 80% or over to be considered a pass. In the tutorials, they are shown not only the facts and figures of energy saving windows and the various labelling schemes but also how to present this information more clearly and effectively to the consumer.

Craig  added: “The rate of uptake has been excellent. It is clear that delivering this training in online form has proved a hit with the installers, giving them a quick and easy way to add value to their work as well as helping their companies to attract more business.

“There are many training and registration schemes around the industry but we believe ours is the only major initiative to focus purely on glass. This not only benefits our customers and their staff, it also helps to underline Saint-Gobain Glass and specifically Planitherm as undisputed leaders in the field of energy-saving glass.”