Date: 18 September 2001
It was the least of our worries. We were aware of the many companies in the rest of the UK that have achieved and maintained the standards required to achieve BS 5713 when using SuperSpacer so we were confident about the outcome. Devlin have used SuperSpacer for over two years so not only have considerable production experience but are well aware of their customers reactions and demands for SuperSpacer. "We have very few customers who still ask for the old fashioned metal spacers but most acknowledge the warm edge features of SuperSpacer and make a point of selling it to their customers. And by selling on the warm edge benefits it literally gives them an edge over their competition".
Dermot has even experienced customers who have demanded that all their existing units be replaced with those produced using SuperSpacer. They not only like the increased thermal efficiency and reduced levels of condensation but the appearance too. "Most customers object to the brightness of metal spacers which detracts from the appearance of frames especially when made from timber", he said. "The colour of SuperSpacer blends in so well no matter what the frame colour or material".With BS 5713 under his belt and demand increasing, Dermot is looking toward the future by trailing the latest SuperShop production table from SuperSpacer supplier Edgetech UK with the capability of radically improving production volumes.
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