Date: 4 August 2004
The endorsement adds CollisionLink to ABRA's standard operating procedures, and will be aggressively deployed to its 89 repair centers nationwide.
CollisionLink, developed and marketed by OEConnection to collision repair facilities and franchise dealerships nationwide, simplifies the parts ordering process by electronically linking collision repairers and their preferred wholesale parts dealers. The CollisionLink system helps improve the wholesale parts procurement process, transforming current time-consuming and costly fax and phone processes to a more simplified, efficient, and effective process of electronic commerce. Workflow enhancement and value-added feature capabilities such as sophisticated VIN decoding, part number scrubbing and validation, and digital photo sharing provide a comprehensive solution for complete order management.
ABRA Auto Body & Glass Executive Vice President Tim Adelmann commented, "The parts procurement process has long been a source of inefficiency for the collision repair industry. CollisionLink streamlines that manual process, and enhances ABRA's continuing commitment to deliver superior quality repairs and improved cycle times, benefiting repairers, ABRA insurance partners, and vehicle owner customers. The value-added ABRA-OEConnection partnership is another example of ABRA's diligent and swift to market introduction of best- of-class technologies that enhance ABRA's competitive position in the marketplace."
Chuck Rotuno, President and CEO of OEConnection, adds, "OEConnection is extremely pleased to partner with ABRA Auto Body & Glass - a highly respected and customer-focused organization. Their goal of offering business partners and vehicle owners a solution that allows for predictable, consistent automation and process flow makes CollisionLink an ideal choice to help reduce repair cycle times and increase customer satisfaction."
ABRA's decision to deploy CollisionLink is based on ABRA pilot results that demonstrated the product's ease of use, enhanced workflow, that provide more opportunities to improve repair cycle times and increases in customer satisfaction. ABRA is committed to CollisionLink as a best of breed technology that strengthens both dealer-supplier and insurer relationships by helping to streamline parts ordering processes, improve order accuracies, and reduce returns - to the benefit of all.
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